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How global66 Handles Your Personal Information

When you open an account on global66 and connect through bKash, Nagad, or Rocket, we collect only what we need to run your account securely and process your payments.

Account data protectedbKash, Nagad, Rocket payment data securedYour rights clearly explainedBangladesh-region policy context
global66 How global66 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply layered security measures to your account information — from the moment you log in with an OTP on your mobile to the way your payment records are stored. Every data-handling practice here is designed around the actual account flows Bangladesh users go through, not a generic template.

Cookies and Tracking

We use session cookies to keep you logged in across your browser and to remember your preferred payment method, such as bKash or Nagad. You can manage cookie settings from your browser at any time.

Account Security

Login uses a one-time password sent to your registered mobile number. If we detect a new device or unusual session, we will prompt you to re-verify before allowing access.

Data Retention

Transaction records tied to your Rocket, bKash, or Nagad payments are kept for the period required under applicable rules. After that window closes, records are deleted or anonymised.

Your Rights and Requests

You can request a copy of the data we hold, ask us to correct inaccurate details, or request deletion where law permits. Submit your request through the Help Centre or support email.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how we handle your data, want to request a correction, or need to know what information we hold on your account, our support team is here to help. You can reach us through any of the channels below — include your registered mobile number so we can locate your account quickly.

Live Chat Open the chat icon from your account dashboard. Quote your registered number and describe your data query — our team will respond during support hours.
Email Support Send your privacy request to our support email address shown in your account settings. Include your bKash, Nagad, or Rocket number linked to the account.
Account Help Centre Log in and head to the Help section under your profile. Use the Privacy or Data Request option to submit a formal inquiry directly from your account.

Common Questions About Our Privacy Policy

These are the questions we hear most often from account holders about how their data is handled, what rights they have, and how to act on those rights.

We collect your name, mobile number, and the details needed to verify your identity. When you pay via bKash, Nagad, or Rocket, we also record transaction references to update your wallet balance.

We share data only with the payment processors you use — bKash, Nagad, Rocket — and with fraud-prevention services. We do not sell your personal information to third parties under any circumstances.

Active account data is kept while your account exists. After closure, we retain records for the period required by applicable law in your eligible region, then delete or anonymise them.

Log in, go to the Help section under your profile, and use the Data Request option. You can also email us using the address in your account settings — include your registered mobile number.

Yes. Where your local law permits, you can request deletion of your personal data. Submit the request through live chat or the Help Centre — we will confirm what can be removed and the timeline.

Our policy covers all registered accounts, but how we process your data and your specific rights depend on your local law and the eligible regions we serve. Access and applicability vary by jurisdiction.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.